Privacy Policy
Pathway Vineyard Church (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (www.pathwayvineyard.com), use the Church Center app, subscribe to our email or SMS/text messaging communications, or interact with us in any capacity. By providing your information or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
• Name, email address, phone number, and mailing address when you fill out a contact form, sign up for events, or register with the church
• Prayer requests or other personal information you voluntarily share
• Donation and giving information processed through our third-party giving platform
• Email address when you subscribe to our email communications
• Mobile phone number and consent when you opt in to our SMS/text messaging program
• Website usage data such as pages visited, IP address, browser type, and referral source, collected through cookies and analytics tools
2. How We Use Your Information
We use the information we collect to:
• Communicate with you about church events, services, announcements, and community programs
• Send SMS/text messages you have opted in to receive
• Send email newsletters and updates you have subscribed to
• Process donations and maintain giving records
• Respond to prayer requests, inquiries, and support needs
• Improve our website, services, and communications
• Comply with legal obligations
3. SMS / Text Messaging Program
Pathway Vineyard Church operates an SMS/text messaging program to communicate with our congregation and community. By opting in to our SMS program, you agree to the following terms:
Program Description
We send text messages related to church events, service announcements, community outreach programs, prayer updates, and urgent notifications. Message frequency varies but is typically no more than 25 messages per month.
How to Opt In
You may opt in to our SMS program by:
• Completing a connect card on our website at www.pathwayvineyard.com
• Completing a written connect card at a church event or in person
• Signing up through the Church Center app
Consent
By opting in, you expressly consent to receive text messages from Pathway Vineyard Church. Your consent is not a condition of any purchase, donation, or participation in our programs. We will only send messages consistent with the purpose for which you provided consent.
How to Opt Out
You may opt out of our SMS program at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent. You may also opt out by contacting us directly at office@pathwayvineyard.com or calling 207-784-9500.
Help
For help or more information about our SMS program, reply HELP to any message or contact us at office@pathwayvineyard.com or 207-784-9500.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Pathway Vineyard Church is not responsible for any charges incurred by your mobile carrier. Contact your carrier for details about your messaging plan.
No Sharing of SMS Consent Data
IMPORTANT: Your mobile phone number and SMS consent information will not be sold, rented, shared, or disclosed to any third party or affiliate for their own marketing or promotional purposes. SMS opt-in data is used solely to deliver messages on behalf of Pathway Vineyard Church.
Carrier Disclaimer
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. carriers. Carrier support may vary. T-Mobile is not liable for delayed or undelivered messages.
4. Email Communications
If you subscribe to our email newsletter or communications, we will use your email address to send you updates, event information, and other relevant content. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
5. How We Share Your Information
Pathway Vineyard Church does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
• With trusted third-party service providers who assist us in operating our website, processing donations, or sending communications, solely on our behalf and under confidentiality obligations
• With your consent, when you authorize us to share your information for a specific purpose
• As required by law, court order, or to protect the rights, property, or safety of our church, members, or the public
We do not share your personal information — including SMS opt-in data — with third parties for their own marketing or advertising purposes.
6. Third-Party Service Providers
We may use trusted third-party platforms to support our operations, including:
• Church Center / Planning Center (church management and event registration)
• Giving platforms (donation processing)
• Zoom Phone (SMS and voice communications)
• Email marketing services (newsletter delivery)
• Website analytics tools (Google Analytics or similar)
These providers are contractually obligated to use your information only to perform services on our behalf and in accordance with applicable law and this Privacy Policy.
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have collected such information, please contact us.
9. Roku App
10. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While no method of transmission or storage is completely secure, we are committed to maintaining appropriate safeguards. Please contact us immediately if you believe your information has been compromised.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. SMS opt-in records and consent documentation are retained for a minimum of four (4) years in compliance with TCPA recordkeeping requirements. When information is no longer needed, we securely delete or anonymize it.
12. Your Rights and Choices
You have the right to:
• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking unsubscribe or contacting us
To exercise any of these rights, please contact us using the information in Section 13 below.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or participation in our communications programs after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle
your personal information, please contact us:
Pathway Vineyard Church
PO Box 1610, Lewiston, ME 04240
Phone: 207-784-9500
Email: office@pathwayvineyard.com
Website: www.pathwayvineyard.com